Privacy Policy

1. Introduction

1.1 JRB Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (jrbservices.co.uk) or use our services. By using our website or services, you consent to the practices described in this policy.

1.2 We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

2. Information We Collect

2.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, payment information, and any other information you provide to us when you make an inquiry, book a service, or contact us.

2.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device type, and browsing patterns when you visit our website. This information is used to improve the functionality and user experience of our website.

2.3 Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our site. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

3. How We Use Your Information

3.1 We use your personal information for the following purposes:

To process your service bookings and payments

To respond to your inquiries and provide customer support

To send you confirmations, updates, and promotional materials (if you have opted in)

To improve our website, services, and customer experience

To comply with legal and regulatory obligations

3.2 We may also use non-personal information for analytical purposes, to monitor website traffic, and to improve the functionality and content of our website.

4. How We Share Your Information

4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, email communications, website hosting, and other necessary services. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Compliance: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraudulent activity.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction. We will notify you before any transfer of your personal information occurs.

5. Data Retention

5.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

6.1 We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

7.1 Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.

7.2 Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

7.3 Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or by contacting us directly.

7.4 Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another service provider.

7.5 Withdraw Consent: If we rely on your consent to process your personal data, you can withdraw your consent at any time by contacting us.

To exercise any of these rights, please contact us using the details in the “Contact Information” section below.

8. International Transfers

8.1 We may transfer your personal data outside the UK or European Economic Area (EEA) to third-party service providers. When this occurs, we ensure that appropriate safeguards are in place to protect your information.

9. Children’s Privacy

9.1 Our website and services are not intended for children under the age of 16. We do not knowingly collect or process personal data from individuals under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. Links to Third-Party Websites

10.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Information

11.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JRB Services
Email: [email protected]